Good news! As the situation returns to normal, right now we're shipping to private residences and pick-up points.

 

La Poste delivery

Your order will be shipped within 1-2 business days.

All orders are shipped via La Poste, Colissimo and Delivengo who are currently operating as normal albeit with the potential for some delays.

We now have free Europe and North America delivery.


Healthcare precautions

We are carefully following the guidelines and best practices provided by the national health agency for the preparation of parcels : hand washing, gloves and barrier mask.

We have selected zero contact delivery process where you won’t need to sign for your package : La Poste carriers are also practising social distancing, maintaining the social distancing rules for both you and themselves. We do recommend washing your hands after handling your parcel. 

However The World Health Organization (WHO) says it is safe to receive packages : «The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low».

 

  

Returns

Free return from metropolitan France. You can still drop your parcel back at your post office. However, to avoid travel and contacts, we invite you to choose the return from your mailbox : your mailman will pick up your parcel directly there. 

 

 

If you have any further questions, please contact us.

contact@mila-malou.fr

We are with you all wholeheartedly !